AK Apparel Privacy Statement.
Security and Protection of Your Personally Identifiable Information
We are committed to maintaining the security of Personally Identifiable Information (defined below) obtained through our site. We take significant precautions to protect your Personally Identifiable Information both online and offline. Maintaining a high degree of confidence from you, regarding the protection and secure transmission of all Personally Identifiable Information obtained through our site, is of the utmost importance to us.
We have implemented a security policy to keep Personally Identifiable Information that is stored in our systems protected from unauthorized access. Our systems are configured with data encryption technologies and firewalls. When you send Personally Identifiable Information to us over the Internet, or we send it to service providers over the Internet, your data is protected by 128-bit Secure Socket Layer (SSL) technology to ensure safe transmission. We also have a digital certificate from VeriSign, Inc., a manufacturer of hardware and software used to protect and manage computer network access, certifying the secure nature of our site. All of our servers storing Personally Identifiable Information are kept in a secure environment and may be accessed only by a limited number of authorized persons. Our employees will never use or disseminate this information in any unauthorized manner, other than what is disclosed in this statement.
Information Collected About You
We collect information about you that is provided by you to us or a partner, such as your name, address, telephone numbers, e-mail addresses and other information that can identify you as a specific individual ("Personally Identifiable Information"). On those pages of our site where Personally Identifiable Information is collected in order for you to purchase, design a garment, or request further information about a product or service, we describe what information is required in order to provide you with the product, service or information that you have requested. We do not knowingly collect information from children under 13. We collect Personally Identifiable Information when you:
- Create an online account to fully realize the online benefits of our website
- Design a garment online with our apparel customization tools
- Purchase a product
- Request further information regarding a product or service
- Contact us
You and/or a partner representative may provide us with the Personally Identifiable Information necessary to allow you to use our site and to optimize your use of our service. This Personally Identifiable Information may include your name, address and other Personally Identifiable Information that you or a partner determines will enhance your experience in using our site, such as your telephone numbers and e-mail addresses.
We collect credit card information necessary to set up the billing for the products that you purchase, which may include card number, card type, cardholder name, security code, billing address, and expiration date. We utilize a credit card processing company to facilitate electronic payment transactions from you for the goods that you purchase on our website. This company does not retain, share, store, or use personally identifiable information for any secondary purposes.
Requests for Further Information Regarding Products and Services
When you request additional information or have a question regarding products or services offered on this site, we collect Personally Identifiable Information that the applicable service provider may need to contact you with a response to your request or inquiry.
Surveys, Contests and Sweepstakes
We may offer users an opportunity to participate in surveys, contests or sweepstakes for the purpose of improving this site or promoting the use of this site. Information collected by us when you participate in a survey, contest or sweepstakes may include Personally Identifiable Information. You may at any time opt out of receiving e-mails or other notifications from us regarding surveys, contests or sweepstakes available through this site, by e-mailing us at firstname.lastname@example.org.
Links to Other Sites
This Web site may contain links to other sites that are not owned or controlled by AK Apparel. Please be aware that we, AK Apparel, are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects Personally Identifiable Information, which may include, without limitation, when you leave our site to complete surveys or click on advertisements that direct you to third party sites. This privacy statement applies only to information collected by this Web site.
We utilize various shipping companies to get the products that we manufacture to you as efficiently as possible. These companies do not retain, share, store, or use personally identifiable information for any secondary purposes.
Use of Your Personally Identifiable Information
Personally Identifiable Information collected on this site may be used to:
- Facilitate your orders for products
- Send notifications
- Promote our custom product
- Respond to your questions or suggestions
- Improve the quality of our site and design tools
- Facilitate the communication required to create a customized garment with our apparel customization tool
Designing & Ordering Custom Products
A new account must be created before a garment can be created with our online apparel customization tool. Information collected when the new account is established is used to communicate with you in creating the best garment possible. We will do this via email and phone number, both of which need to be included during the registration process.
Information collected when you order a product is used to confirm and process that order, and may be reused to assist with the processing of your orders of other products or future reorders of the same products. For example, if you desire to purchase multiple products using the same credit card, you will be able to submit your orders without retyping your credit card information each time. In addition, information collected from you when you order products is used to process the billing and payment through your credit card account.
Notifications and Promotions
We may use your e-mail address or other contact information to send you notifications about new features, products, services, specials, promotions or other opportunities available through this site, or to confirm or improve customer service. You will have the opportunity upon the receipt of any promotional e-mails not pertaining to the status of any of your orders to unsubscribe from receiving such promotional e-mails in the future. We may share address information with our partners or other business affiliates to provide you with information about new products or services, special offers, discounts or other information that may be of interest to you.
Opt In Policy
We will not share your Personally Identifiable Information in ways different from what is disclosed in this statement unless you specifically elect to make your Personally Identifiable Information available to third parties by checking the applicable opt in box or boxes located on our site. Your opt in elections will not, however, require us to share your Personally Identifiable Information with any third parties.
Opt Out Policy
Our users are given the opportunity to opt out of having their information used for purposes not directly related to our site. To opt out, you will select ‘opt out’ within the account setup process.
Responses to Your Questions or Suggestions
We will use your e-mail address or telephone number to respond when you submit a question or suggestion, or request assistance with using or accessing this site.
Improving the Quality of Our Sites
We may collect information about your computer (IP address, operating system and Web browser software) for the purpose of assessing the effectiveness of site content and traffic. This data allows us to improve the quality of your visit by streamlining your ability to navigate the site. We do not track your IP address or collect information about your visits to other Internet sites. Information about you and your use of this site may be aggregated with other information collected on this site or other sites or otherwise used in ways that do not personally identify you or constitute Personally Identifiable Information. This type of aggregated or statistical information may be used by us to improve the quality of our site or for other purposes that we may deem appropriate.
Sharing Your Personally Identifiable Information
We do not sell, share or rent your Personally Identifiable Information to others in ways different from what is disclosed in this statement.
A website Partner will not have access to your credit card or other sensitive data that you may provide, such as your social security number, unless you provide such information to the Site Partner through other means. We may share information with a Site Partner regarding your use of this site and the products that you purchase. Organizations and other persons interested in becoming channel partners or service providers of AK Apparel are requested to provide certain personally identifiable information, such as name, type of organization, address and contact information. AK Apparel uses this information to evaluate channel partner and service provider candidates and reply to their inquiries.
If required by law, we may disclose information you have provided in connection with your use of this site or the purchase of products and services. We may also disclose information about someone who poses a threat to our interests (such as customer fraud) or whose activities could damage or bring harm to others.
The "My Account" area of this site allows you to view, correct or delete information collected about you. If you delete information contained in "My Account," such as credit card or contact information, you may not be able to fully enjoy many of the features and advantages available through our site. You may also inadvertently cancel pending service orders by deleting information required to process these pending orders. You may check the status of your service orders by visiting the "My Orders" area of this site. Information deleted from "My Account" will be removed from all viewable screens on this site, but may remain in our archives.
Notifications of Changes
We reserve the right to modify or amend this Privacy and Security Statement at any time and for any reason. If we are going to use your Personally Identifiable Information in a manner materially different from that stated at the time of collection we will notify you via e-mail or other available means. You will have a choice as to whether or not we use your information in this materially different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our website notifying users of the change. In some cases where we post the notice we will also e-mail users, notifying them of the changes in our privacy practices.
If you need help using our site or have a question regarding the custom products manufactured by us, please call our customer service line at 1-740-699-0900, write us at AK Apparel, Attn: Customer Service, PO Box 24, St. Clairsville, OH 43950, or e-mail us at email@example.com.Last updated as of January 12, 2010.